Privacy Policy

Last updated: September 2024

Introduction

This Privacy Policy explains how lotus-ibex ("we", "us", "our") collects, uses, and safeguards your personal information when you visit our website or engage with our services. We are committed to protecting your privacy and ensuring your personal data is handled responsibly.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address)
• Course enrolment and preference data
• Communication records when you contact us
• Website usage data through cookies and similar technologies
• Payment information when processing course fees

How We Use Your Information

We use the information we collect for the following purposes:

• To process your course enquiries and enrolments
• To communicate with you about our services
• To improve our website and educational programmes
• To send relevant updates about courses you have expressed interest in
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Your consent, which you may withdraw at any time
• The necessity to perform a contract with you
• Our legitimate business interests
• Compliance with legal obligations

Data Sharing

We do not sell your personal information to third parties. We may share your data with:

• Service providers who assist in our operations
• Professional advisers when required
• Law enforcement or regulatory bodies when legally required

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Course records are typically retained for seven years following completion.

Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

International Transfers

Your personal data is primarily processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information.

Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated through our website. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Email: [email protected]
Address: 47 Leopold Street, Sheffield S1 2GY, United Kingdom