Your data protection rights under UK GDPR
Last updated: September 2024
lotus-ibex is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains your rights and how we fulfil our obligations under these regulations.
lotus-ibex is the data controller for personal information collected through this website and our educational services. This means we determine the purposes and means of processing your personal data.
Contact details:
Email: [email protected]
Address: 47 Leopold Street, Sheffield S1 2GY, United Kingdom
We process personal data based on the following lawful bases:
Where you have given clear consent for us to process your personal data for specific purposes. You have the right to withdraw consent at any time.
Where processing is necessary for the performance of a contract with you, such as when you enrol in a course.
Where processing is necessary for our legitimate business interests, provided these interests do not override your fundamental rights and freedoms.
Where processing is necessary for compliance with a legal obligation to which we are subject.
Under the UK GDPR, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to valid requests within one month.
You have the right to request correction of any inaccurate personal data we hold about you, and to have incomplete data completed.
Also known as the "right to be forgotten," you may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Where our processing is based on consent or contract and is automated, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing based on legitimate interests or for direct marketing purposes.
You have rights related to automated decision-making, including profiling. We do not currently use automated decision-making that produces legal effects or similarly significant effects.
To exercise any of your data protection rights, please contact us using the details below. We may need to verify your identity before processing your request.
We will respond to your request within one month. In complex cases, this period may be extended by a further two months, in which case we will inform you of the extension and the reasons for it.
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
We conduct Data Protection Impact Assessments for processing activities that are likely to result in a high risk to the rights and freedoms of individuals.
If we transfer personal data outside the UK, we ensure that appropriate safeguards are in place, such as adequacy decisions, Standard Contractual Clauses, or other approved mechanisms.
If you are unhappy with how we have handled your personal data or believe we have not complied with data protection law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
For any questions about this GDPR information or to exercise your data protection rights, please contact us:
Email: [email protected]
Address: 47 Leopold Street, Sheffield S1 2GY, United Kingdom